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ServiceTitan alternative

Replace ServiceTitan. And the rest.

ServiceTitan runs dispatch, jobs and invoicing, priced per technician on a quote you get from a sales call. TradeMade builds your whole company into one system: calls, dispatch, jobs and memberships, plus canvassing, rep and tech pay, your website, mailers and AI calls and chat, at a price worked out from a published formula.

Free software audit Side by side

Free, no pitch deck. Bring your ServiceTitan invoice and the list of everything else you pay for.

What ServiceTitan users say

Why owners look around.

The complaints about ServiceTitan that come up again and again on Reddit, from the contractors who use it.

Hard to get out of

Contractors say ServiceTitan contracts are hard to leave: notices not to renew that weren't honored, and owners who say they're locked in.

One roofing and siding company said it couldn't get out of its contract without paying $50,000.Roofing and siding · summarized from Reddit, 2026

A price you only get on a call

Contractors say the pricing is hard to pin down: no straight quote before a demo, extra charges beyond the license, and increases over time.

One contractor said the sales rep pushed for a demo but wouldn't give real numbers without one.Home services · summarized from Reddit, 2024

Setup that drags

Contractors and their bookkeepers say implementation and support can be slow or unhelpful, with setup jobs like the price book taking months.

One HVAC company said it took about six months to get its price book loaded.HVAC · summarized from Reddit, 2025

All three cards are real complaints posted on Reddit by contractors, summarized. The complaints are theirs, not ours; we leave out names and links to protect the posters. Many contractors, including some of these critics, call ServiceTitan the most powerful option there is; these are the complaints that come up most, each from several separate threads. The posters are not our clients and do not endorse us.

Side by side

One job, or the whole company.

What ServiceTitan lists on its own website, against what a TradeMade system covers.

What your company needsServiceTitanTradeMade
Dispatching, scheduling and call bookingYesYes
Estimates, price book and invoicingYesYes, priced from your own price book
Payroll and commission trackingYes; configurable payroll on The WorksYes, worked out by your own rules
Memberships and service plansYesYes, renewing and billing themselves
Call recording and marketing reportingYesYes
Canvassing: turf, knocks and appointments set at the doorNot listedYes, linked to the job file
AI calls and chat that book appointmentsNot listed on its pricing pageYes, outbound only to people who agreed
Your company website, hostedNot listedYes
Door hangers, mailers and social posts in your colorsNot listedYes
PricePer technician; every package says Request PricingPublished formula, priced against what you pay today
Who decides what changesThe vendorYou

ServiceTitan column from the Starter, Essentials and The Works packages and the features listed on servicetitan.com/pricing, read October 26, 2026. ServiceTitan publishes no prices on that page. “Not listed” means the feature is not on that page; ServiceTitan may offer it in another product, as an add-on or through a partner. ServiceTitan is a trademark of its owner. TradeMade Software is not affiliated with or endorsed by ServiceTitan.

What we build, and what it replaces

What we build instead.

One system built around how your company already works, replacing the separate tools you rent today. These are the layers trade companies lean on most.

  1. Layer 02 · Pipeline

    Leads and CRM

    Every door, call, web form and referral lands in one record, and nobody re-types it. Leads from your online ads go to your call center or reps in seconds.

    Replaces
    • Rented CRMs
    • Lead spreadsheets
  2. Layer 04 · Paper

    Quotes, proposals and e-signature

    Priced from your own price book and signed at the kitchen table, inside the system, with the signed copy filed on the job.

    Replaces
    • E-signature services
    • Proposal tools
  3. Layer 05 · Jobs

    Projects, scheduling, dispatch and crews

    From sold to installed: schedules, crews, materials, photos and change orders on one job record.

    Replaces
    • Field service apps
    • Project management apps
  4. Layer 07 · Talk

    Phones, call center, texts and reviews

    Call routing and dialing for your call center, texts, email and a customer portal. Confirmations, reminders and review requests go out on their own, with consent on record.

    Replaces
    • Texting and review apps
    • Dialers
  5. Layer 08 · Money

    Billing, commissions and pay

    Invoices and service plans that bill themselves, and every rep's pay worked out the moment the deal closes.

    Replaces
    • Add-on billing modules
    • Commission spreadsheets
  6. Layer 11 · AI team

    Agents that answer while your team is in the field

    Voice and chat agents pick up calls and chats, answer from your own records and book the appointment. How our AI works.

    Replaces
    • Answering services
    • Chat widgets
  7. The whole stack

    TradeMade. One system.

    Every layer works as one, with your data moved over for you. You pick the layers your business needs, and the full list is on the home page.

What it really costs

No price on the page. Ours is.

ServiceTitan doesn't publish its prices. Here's what its own pricing page does say, and what contractors report once the bill arrives.

  • Per techEvery package is priced per technician.ServiceTitan pricing page, October 2026
  • 3 packagesStarter, Essentials and The Works.ServiceTitan pricing page, October 2026
  • Request PricingNo package shows a price. The number comes from a sales conversation.ServiceTitan pricing page, October 2026
  • Runs highContractors say the total climbs once onboarding fees and phone costs are added to the per-tech price.Contractors · summarized from Reddit, 2026

From servicetitan.com/pricing, read October 26, 2026, and contractor posts on Reddit, summarized. Ask ServiceTitan for a written quote that covers every technician, onboarding, phones and payments, and the terms for leaving, then add the tools you still rent for canvassing, your website and mailers.

The math

Less from month one.

An example: a home service company paying $5,000 a month for ServiceTitan and everything around it, the canvassing app, the website, the mailers, the answering service. The build is about $42,000, paid over the first year, so about $3,500 a month. After that, running it is $1,500 a month. They pay less from the first month, with one system that does far more and the busywork automated.

Today, five years$300,000$5,000 a month
TradeMade, five years$114,000About $3,500 a month in year one, then $1,500 a month, plus AI usage at cost, for the whole system

Bigger company? The gap grows. At $20,000 a month, the build is about $168,000 and running it is $2,000 a month: about $264,000 over five years against $1.2 million. At $50,000 a month, it's about $660,000 against $3 million.

Example only, using our typical figures: the build is about 70% of one year of your current software spend, paid over the first year, with a $35,000 minimum; running it is 10% of that spend, never less than $1,500 a month. Not a promise for any one business; your Blueprint gives your real number. Work out yours.

What it costs

Priced against what you pay now.

Not a cheaper copy of what you rent. One system that does far more, with the work your team does by hand today automated, priced against what you already pay.

Work out your number Free software audit
~70%of one year of what you spend on software today, for the build, paid over the first year. Builds start at $35,000.
10%of that spend to run it after that, never less than $1,500 a month, plus AI usage at cost.
1stWe replace your most expensive software first, so the biggest bill is the first to go.

Percentages are typical figures from our builds and proposals, not a promise for any one business. AI usage is billed at cost and depends on how much your agents do.

Switching from ServiceTitan

Straight answers.

Is TradeMade a ServiceTitan alternative?

Yes, and a wider one. ServiceTitan is software you rent. TradeMade builds one system around your company that covers the work ServiceTitan does and the parts most companies rent from other vendors or run on spreadsheets: canvassing, sales and crew pay, call center phones, your website, mailers, and AI that answers calls and chats.

Can you move our data out of ServiceTitan?

Yes. We move your customers, locations, equipment, jobs, invoices and price book over from ServiceTitan and check them against it before anything is switched off. We plan the switch around your contract's renewal date, and on a TradeMade system your data sits in accounts in your name.

Is it cheaper?

Compare what you get, not just the bill. One system replaces ServiceTitan and the tools around it, does far more and automates work your office does by hand. The build is about 70% of one year of what you spend on software today, paid over the first year, with a $35,000 minimum. After that, running it costs 10% of that spend, never less than $1,500 a month, plus AI usage at cost. A company spending $5,000 a month pays about $3,500 a month in the build year, then $1,500 a month. The calculator on our home page shows your own number.

How long does it take to switch?

The Blueprint session gives you a real timeline for your company. For comparison, one of our home improvement clients went from a blank page to daily use in eighteen days.

Do we lose anything ServiceTitan does today?

The Blueprint maps every ServiceTitan feature you actually use, and the build covers those before ServiceTitan is canceled. If something you rely on isn't covered yet, you keep ServiceTitan until it is.

Who owns the system?

Your data is always yours. You hold a license to run, repair and change your system for your own business, for good, or you can own it outright, quoted case by case. Our trained AI agents stay ours and run as a service.

Bring your ServiceTitan invoice.

Free, and a few quick questions. See what replaces it, and what it costs. If we can't beat it, we'll say so.

Free software audit