← Pest control

PestPac alternative

Replace PestPac. And the rest.

PestPac runs the office. TradeMade runs the whole company: routes and billing, plus the season sales, call center phones, rep pay, website, mailers and AI calls and chat you rent from other vendors today. One system, built around how your company works.

Free software audit Side by side

Free, no pitch deck. Bring your PestPac invoice and the list of everything else you pay for.

What PestPac users say

Why owners look around.

The complaints about PestPac that come up again and again on Reddit, from people who use it every day. And even the people who like it use it to run the office: season sales, rep pay, the call center, the website and the AI on your phones still run somewhere else.

It costs too much

Owners point to setup fees, a high monthly price, and paying extra for customization, help and card processing.

One company said its quote was very expensive and offered little beyond the software it already had.Pest control · summarized from Reddit, 2026

Hard to learn, slow to set up

Office staff say it takes years to learn, and that setting it up is a long customization project.

A manager said customizing it is a deep rabbit hole: two months of setup in house, and it still has gaps.Pest control · summarized from Reddit, 2026

Owners are leaving

Owners describe moving off PestPac or planning to, mostly to FieldRoutes, GorillaDesk or Jobber.

One owner switched systems and kept paying PestPac every month until the old contract ran out.Pest control · summarized from Reddit, 2026

These are real complaints posted on Reddit by people in the trade, summarized. The complaints are theirs, not ours; we leave out names and links to protect the posters. Some owners like PestPac and call it deep and full-featured; these are the complaints that come up most, each from several separate threads. The posters are not our clients and do not endorse us.

Side by side

One job, or the whole company.

What PestPac lists on its own pricing page, against what a TradeMade system covers.

What your company needsPestPacTradeMade
Customers, scheduling and routingYesYes, sequenced for your route density
Recurring billing and paymentsYesYes, with your renewal rules
Customer portal and remindersYesYes
Season door-to-door sales: turf, knocks, agreements signed at the doorNot listedYes, new accounts land on the right route
Sales rep and tech pay worked out by your rulesNot listedYes
Your company website, hostedNot listedYes
Door hangers, mailers and social posts in your colorsNot listedYes
Leads from your online ads routed to your call center or reps in secondsNot listedYes
Call center phones: call routing, inbound and outbound dialingNot listedYes
AI calls and chat, inbound and outbound, that book visitsNot listedYes, outbound only to people who agreed
Owner's dashboard: revenue per route, cancellations, renewalsReportingYes, live
PriceNot published; quoted by a consultantPublished formula, priced against what you pay today
Who decides what changesThe vendorYou

PestPac column from the features listed across all three tiers on pestpac.com/pricing, read October 25, 2026. “Not listed” means the feature is not on that page; PestPac may offer it another way or through a partner. PestPac is a trademark of its owner, WorkWave. TradeMade Software is not affiliated with or endorsed by WorkWave.

What we build, and what it replaces

What we build for pest control.

One system built around how your company already works, replacing the separate tools you rent today. These are the layers pest control companies lean on most.

  1. Layer 01 · Field

    Routes in the right order

    Stops sequenced for route density, rebalanced when a tech calls out, with the day's route on every tech's phone.

    Replaces
    • Routing add-ons
  2. Layer 02 · Pipeline

    Season sales, straight onto the route

    Summer reps knock, sell and sign the service agreement in one app, and the new account lands on the right route.

    Replaces
    • Canvassing apps
    • Rented CRMs
  3. Layer 05 · Jobs

    Service records and visit notes

    Every visit logged with what was treated, the products used and photos, so callbacks and customer questions are easy to answer.

    Replaces
    • Paper service tickets
  4. Layer 07 · Talk

    Reminders, on-the-way texts and reviews

    Customers hear from you before the visit, when the tech is on the way and after, with a review request. Consent on record.

    Replaces
    • Texting and review tools
  5. Layer 08 · Money

    Recurring billing, renewals and pay

    Service plans that renew, invoice and charge themselves, failed payments followed up automatically, and tech and sales pay worked out by your own rules.

    Replaces
    • Add-on billing modules
    • Commission spreadsheets
  6. Layer 09 · Numbers

    Route and account numbers

    Revenue per route, cancellations, renewals and tech productivity on one screen, true the moment you look.

    Replaces
    • Weekly spreadsheets
  7. The whole stack

    TradeMade. One system.

    Every layer works as one, with your data moved over for you. You pick the layers your business needs, and the full list is on the home page.

What it really costs

They won't tell you the price. Their customers will.

PestPac doesn't publish its prices; its pricing page says to speak with a consultant. Here's what pest control owners say they actually paid, and the costs that come on top of the subscription.

  • Per licenseOwners say the price is set by how many user licenses you need, so every new hire adds to the bill.Reported on Reddit by one user, 2026
  • $510/moWhat one owner kept paying every month after switching away, until the contract ran out.Reported on Reddit by one owner, 2026
  • ~3.5%Card swipe fee one owner reported, with no option to use an outside processor.Reported on Reddit by one owner, 2025
  • ExtraCustomization, consulting and help, which owners say cost more on top of the license fees.Reported on Reddit by several owners, 2026

Figures marked “reported on Reddit” are what users say they paid, summarized; they are not PestPac's price list, prices change, and your quote may differ. Ask PestPac for a written quote that includes setup, add-ons, per-user seats and card processing.

The math

Less from month one.

An example: a pest control company paying $5,000 a month for PestPac and everything around it, the texting tool, the sales app, the website, the payroll spreadsheet. The build is about $42,000, paid over the first year, so about $3,500 a month. After that, running it is $1,500 a month. They pay less from the first month, with one system that does far more and the busywork automated.

Today, five years$300,000$5,000 a month
TradeMade, five years$114,000About $3,500 a month in year one, then $1,500 a month, plus AI usage at cost, for the whole system

Bigger company? The gap grows. At $20,000 a month, the build is about $168,000 and running it is $2,000 a month: about $264,000 over five years against $1.2 million. At $50,000 a month, it's about $660,000 against $3 million.

Example only, using our typical figures: the build is about 70% of one year of your current software spend, paid over the first year, with a $35,000 minimum; running it is 10% of that spend, never less than $1,500 a month. Not a promise for any one business; your Blueprint gives your real number. Work out yours.

What it costs

Priced against what you pay now.

Not a cheaper copy of what you rent. One system that does far more, with the work your team does by hand today automated, priced against what you already pay.

Work out your number Free software audit
~70%of one year of what you spend on software today, for the build, paid over the first year. Builds start at $35,000.
10%of that spend to run it after that, never less than $1,500 a month, plus AI usage at cost.
1stWe replace your most expensive software first, so the biggest bill is the first to go.

Percentages are typical figures from our builds and proposals, not a promise for any one business. AI usage is billed at cost and depends on how much your agents do.

Switching from PestPac

Straight answers.

Is TradeMade a PestPac alternative?

Yes, and a wider one. PestPac is pest control office software you rent. TradeMade builds one system around your company that covers what PestPac does (routes, scheduling, billing, the customer portal) and the parts most pest companies rent from other vendors or do on spreadsheets: season door-to-door sales, sales and tech pay, your website, door hangers and mailers, and AI agents that answer calls and chats.

Can you move our data out of PestPac?

Yes. We move your customers, service history, agreements and open balances over and check them against PestPac before anything is switched off. Your PestPac subscription is canceled on your timeline, not ours.

Is it cheaper than PestPac?

Compare what you get, not just the bill. One system replaces PestPac and the tools around it, does far more and automates work your office does by hand. The build is about 70% of one year of what you spend on software today, paid over the first year, with a $35,000 minimum. After that, running it costs 10% of that spend, never less than $1,500 a month, plus AI usage at cost. A company spending $5,000 a month pays about $3,500 a month in the build year, then $1,500 a month. The calculator on our home page shows your own number.

How long does it take to switch?

The Blueprint session gives you a real timeline for your company. For comparison, one of our home improvement clients went from a blank page to daily use in eighteen days.

Do we lose anything PestPac does today?

The Blueprint maps every PestPac feature you actually use, and the build covers those before PestPac is canceled. If something you rely on isn't covered yet, you keep PestPac until it is.

Who owns the system?

Your data is always yours. You hold a license to run, repair and change your system for your own business, for good, or you can own it outright, quoted case by case. Our trained AI agents stay ours and run as a service.

Bring your PestPac invoice.

Free, and a few quick questions. See what replaces it, and what it costs. If we can't beat it, we'll say so.

Free software audit